When the breaker keeps tripping, the lights flicker for no reason, half the kitchen is out — that's our specialty. We diagnose, explain, and fix.
Some electrical problems are obvious — a bad outlet, a failed switch, a tripped GFCI. Others aren't. The light that flickers only when the AC kicks on. The breaker that trips at 3 AM but never during the day. The dead circuit that doesn't show on any panel label. Those are the calls we get most.
Troubleshooting is the part of electrical work that takes the most experience and the least equipment. Mostly it's a methodical process of elimination — testing voltage at known points, isolating circuits, checking continuity, and most of all knowing what to look for based on what's been seen before. Terry's been doing this for thirty years. He's seen a lot.
The reason we list this as its own service is that diagnostic calls aren't the same as repair calls. Sometimes we figure out the problem in twenty minutes and the actual fix is something you can do yourself. Sometimes the problem points to a deeper rewiring need we couldn't have predicted. Either way, we'll explain what we found in plain language and write up the recommendation — even if the work itself isn't ours to do.
If your previous electrician told you you'll have to live with it, or quoted you a six-thousand-dollar full-house rewire when you don't think the problem is that big — we're worth a second opinion. We won't oversell. We will figure it out.
Because most electrical problems aren't what they look like. The kitchen outlet that doesn't work might be a tripped GFCI in the bathroom. The flickering light might be a loose neutral in the panel. Diagnosing first means you only pay for the fix you actually need — instead of paying an electrician to guess.
Flat $150 for the first hour of diagnostic work, $75 each additional hour. If you decide to have us do the repair, the diagnostic fee gets applied toward the repair cost. No charge for problems we can't reproduce or that turn out to be something simple you can fix yourself.
It's rare, but it happens. If we can't isolate the cause within the diagnostic visit, we'll tell you what we ruled out, what's still possible, and recommend next steps. You'll have a written report you can hand to anyone else. We won't keep you on a meter chasing something we don't understand.
Tell us about the job. We'll get back to you with a written estimate — no obligation, no upsell.